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Frequently Asked Questions

What is the process of getting jobs from the Smart Servicing Centre?
Once your account is fully activated, we will send details of the local jobs in your area via email notification to your smartphone. Quotations are based on £40-80 per hour depending on your local area rate. We use technical data while quoting for all jobs and there is a margin on all parts based on trade prices.

You decide to either accept or decline a job through Smart Servicing App on your smartphone where you can view, schedule and manage all bookings.

Once all the work is complete you invoice the customer using the app which automatically collects payment from customers bank and deposits your earning into your account via Stipe within 5 working days.
What fees does smart servicing charge, and how they charge it?
15% or a maximum of £49.95 (whichever is less) of the total order amount plus the payment service provider (Stripe) fee for a uk credit/debit card (currently 1.4% + 20p every transaction).
Do I need to be VAT registered to join the smart servicing centre?
No, its not a requirement to join our platform.
How long does it take until I get paid?
Payments are processed through Stripe which is a third-party secure payment platform, and it takes up to 5 working days to reach your account.
Who pays me, the smart servicing centre, or the customer?
The customer pays you, but we help manage this process via a stripe payment system.